Management & Leadership Courses


Single Courses

Accessing and Sharing Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study Instructor Led - 4 Weeks Long
Information technologies are letting companies communicate, share, and provide data access to workers, managers, suppliers, and customers in ways that were unthinkable just a few years ago. Three types of information technologies are used by managers and workers inside organizations to access and share information: executive information systems, intranets, and corporate portals.
Authority in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers help give organizations form and substance through their use of authority. One way managers give form and substance to organizations is by allocating authority, which is the right to give commands, take action, and make decisions to achieve organizational objectives. This can be done through the chain of command, a vertical line of authority in an organization that clearly states who reports to whom.
Basics of Organizational Strategy
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies can create a competitive advantage by using their resources to create a greater value to customers than their competitors can give them; managers play an integral role leading this organizational process. A competitive advantage is built on a company’s resources that are valuable, rare, imperfectly imitable, and nonsubstitutable.
Capturing, Processing, and Protecting Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study
How people obtain and share information has clearly changed in recent decades. There are two basic methods of obtaining information, manually and electronically. Once obtained, information needs to be processed, which means transforming raw data into meaningful information that can be applied to business decision making. Information must also be protected by ensuring that data are reliably and consistently retrievable in a usable format for authorized users but no one else.
Characteristics of Teamwork
Type: Professional Development Course
Course Hours: 0.5
Self-Study
This course discusses the stages of team development, the impact that norms, cohesiveness, and size has on teams, and how to deal with team conflict.
Communication Perceptions
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Communication is the process of transmitting information from one person or place to another. Much of what people understand during communications is colored by their perceptions. Perception is the process by which individuals attend to, organize, interpret, and retain information from their environments. Perception creates communication problems for organizations because people exposed to the same communication and information can end up with completely different ideas and understandings.
Creating Innovation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies that innovate create new competencies that in turn lead to a sustained competitive advantage or a competitive disadvantage. This makes managing the innovation process a critical management task. Organizational innovation is the successful implementation of creative ideas.
Creating Organizational Strategies
Type: Professional Development Course
Course Hours: 0.5
Self-Study
It is important for organizations to have a strategy, because the resources available to achieve long-term goals are limited; managers play a key role in creating company strategies. This course discusses how organizations create industry, cooperate, and company level business strategies.
Critical Thinking
Type: Professional Development Course
Course Hours: 1
Self-Study
Successful organizational leaders understand the importance of honing their critical thinking skills. Being an effective critical thinker is much like excelling at any art form; it takes commitment, practice, and years of hard work to achieve high results. This course explores the elements of critical thinking, the impact they have on strategic leadership, and the skills leaders must practice to be successful. 
Cultural Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The business world is globalized, with many companies working across international boundaries; managers need to understand how to manage this environment. This course discusses the impact culture has on how people view management practices, and it discusses how to manage in a diverse world.
Decision Making in Groups
Type: Professional Development Course
Course Hours: 0.5
Self-Study
A very high percentage of companies use groups of people to make decisions, because groups usually come up with better solutions then people working alone do.  This course discusses group decision making and gives several processes groups can use to arrive at a decision.
Departmentalization in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies are organized into subunits or departments, in order to make management more effective and efficient. This course discusses the five major ways organizations are departmentalized.
Diversity and Individual Differences
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order to have a diverse workplace, managers need to first understand how people differ. Surface-level diversity is the differences in people that are immediately observable, measurable, and generally not changeable. Deep-level diversity is those differences between people that are communicated through a worker’s behavior and can only be learned through extended interactions with each other.
Effective Professional Communications
Type: Professional Development Course
Course Hours: 1
Self-Study
Communication is a process of transferring information from one person to another.  Communications is the cement that holds workplaces together and ensures that organizations are productive, profitable, and successful.  People tend to think of communications as only the words they say or write, but it is so much more than that.  Communications includes the environment it is used in, how words are said, non-verbal and cultural aspects, and how the communicator’s personality affects their style
Employee Compensation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Compensation is the financial and non-financial rewards that a company gives their employees in exchange for their work, and it is based on three types of compensation decisions: pay level, pay variability, and pay structure.  Pay-level decisions are based on if workers are paid below, at, or above the market average.  Pay variability refers to the extent to which a company pays individuals differently.  Pay structure is related to the internal pay distributions within a company. How well (or
Employee Terminations
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Employee separation describes when an employee leaves their employer for any reason. These separations might be voluntary, because the employee chooses to leave, or involuntary, when the employer decides to end the relationship. Some employees simply abandon their job for a variety of reasons, nefarious and otherwise. Organizations also choose to downsize and eliminate jobs within the company by offering early retirements or laying-off workers.
Employment Law
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers are expected to adhere to much different federal, state,county, and local laws that pertain to how companies recruit, hire, train, promote, terminate, and treat their workers. The general effect of all these laws is that employers are not allowed to discriminate in employment decisions on the basis of an applicant’s membership in a protected class.
Enhancing Team Effectiveness
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Setting specific team goals is critical to team success, because improving team performance is much more complex than improving the job performance of a sole worker. Organizations can take actions that ensure that team goals result in superior team performance, such as setting stretch goals and selecting the right people to work on the team. Team training is an important element of team effectiveness, because skills developed working alone may not be enough for the team environment.
Ethical Decision Making
Type: Professional Development Course
Course Hours: 1
Self-Study
People working in business and industry make many decisions every day, most of them are routine ones made in the moment with little active thought. Others are important decisions that have a direct impact on the lives of others. Businesses that fail to behave in an ethical manner will alienate employees, drive away business partners, and eventually lose customers; unethical business practices will eventually kill that company.
Ethical Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers in today’s organizations are expected to do the right thing. Ethics is the set of moral principles or values that defines right and wrong for a person or group of persons.  Workplace Deviance is unethical behavior that violates organizational norms about right and wrong. The U.S. Sentencing Commission Guidelines for Organizations were established so that companies can be prosecuted and punished even if management didn't know about the unethical behavior.
Expectancy Theory and Motivation
Type: Professional Development Course
Course Hours: 0.25
Self-Study
One way to understand what motivates people is by learning how individuals choose to give a certain level of effort. Expectancy theory states that workers will become motivated based on the extent to which they believe that their efforts will lead to high performance, that this high performance is going to be rewarded, and that they will happy with the rewards offered.
Finding and Adapting to Global Climates
Type: Professional Development Course
Course Hours: 0.5
Self-Study
When managers decide to move into a foreign market, they need to consider several factors.  This course discusses what makes a foreign market attractive, why companies need to adapt to foreign markets, and how to prepare managers for an overseas assignment.
Forms for Global Business
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Many businesses start as domestic entities that expand into global companies through various means; managers play a key role in helping their businesses go global. This course discusses how companies use various different strategies to form a global business.
Foundations of Control
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Control is an organizational process that creates standards towards achieving goals, compares the actual company performance to the standards, and then takes action to correct deviation from the standards and restore performance. Control is a continuous, dynamic, cybernetic process. When performance deviates from the standards, managers analyze the deviations and create and execute plans that should achieve the desired performance and meet the preset standards.
Fundamentals of Decision Making
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Decision Making is a process of choosing solutions from available alternatives, and managers are required to make both important and routine decisions on a daily basis. This course discusses the rational decision making process, along with limitations to that process.
Global Business Trade Rules and Trade Agreements
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Trade barriers and free-trade agreements create new business opportunities and they intensify competition, both of which are the manager's top jobs. This course discusses how trade is both blocked and allowed in the global business environment.
How to Run a Business Meeting
Type: Professional Development Course
Course Hours: 1
Self-Study
Business meetings provide the opportunity for groups to gather to discuss, plan, and identify gaps in organizational goals.
Implementing Change
Type: Professional Development Course
Course Hours: 0.5
Self-Study
In order for organization’s to maintain a competitive advantage, they must be willing to change with the times, because change is inevitable. This course discusses the various roles managers play as they implement change within an organization.
ITL01 Effective Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer these questions. We start by defining leadership as the ability to influence people to achieve common goals through shared purposes. From there, we will briefly discuss the history of leadership studies, then move on to a review of Trait and Behavioral Leadership Theory.
ITL02 Transformational Leadership Theories
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born? These questions have been asked for decades, and this course attempts to answer some of these questions. We start by looking at two early studies that investigated style and behavioral approaches to leadership.  From there, we will look at some specific situational and contingency approaches to leadership theory.
ITL03 Leadership and Culture
Type: Professional Development Course
Course Hours: 1
Self-Study
What is leadership? Why do we need it? What does it mean to be a good leader? Are leaders made or born?
ITL04 Leadership and Influence
Type: Professional Development Course
Course Hours: 1
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. We will examine transformational leadership in this course.
ITL05 Leadership and Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses charismatic leadership.
ITL06 Ethical Leadership Course
Type: Professional Development Course
Course Hours: 1
Self-Study
While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses ethical leadership.
ITL07 Leading and Influencing
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership does not occur in a vacuum; it’s a team sport.  This means that, for leadership to occur, it requires the efforts of other people.  When two or more people get together to do something or to meet some objective, we say that they are organized.  If leadership is an activity people engage in, organizations are the place where they do the activity.  Organizations take many forms, exist in many sizes, and work towards many different goals.  The one thing they have in common, though, is
ITL09 Leading Diversity
Type: Professional Development Course
Course Hours: 1
Self-Study
In this course, we focus on organizational culture and how leaders lead diversity within it.
ITL10 Strategic Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
We will examine how an organization moves forward effectively with the idea of strategy—which some would argue actually precipitates culture.
ITL11 Leadership and Politics
Type: Professional Development Course
Course Hours: 1
Self-Study
Leaders rely on both influence and power to get others to accept and execute their vision, mission, and strategies.  Influence is one’s ability to impact or redirect the opinions, behaviors, and actions of other people.
ITL12 Leading Crisis Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Individuals and organizations sometimes face emergency events that harm people, cost money, and may even threaten the very existence of the organization or its members; we call this a crisis. Strategic leaders play a key role in planning for crisis events by looking ahead to foresee the likelihood that a specific threat will impact their organization, and then they take steps to either prevent or mitigate the threat before it occurs.  This course discusses how leaders handle crises. 
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
ITL14 Leading Effective Teams
Type: Professional Development Course
Course Hours: 1
Self-Study
Leadership theories often focus on the leader’s perspective: what they do, how they behave, the traits they exhibit, and so on. But the leaders, themselves, are only one part of the organizational leadership process.  Leaders typically work in teams.
ITL15 Change Leadership
Type: Professional Development Course
Course Hours: 1
Self-Study
As the saying goes, the only guarantee in life is change. The Theory of Evolution says that living organisms must adapt to environmental change if it is to survive as a species; it is no different for organizations.
Job Design in an Organization
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers lead workers who are assigned specific tasks and roles in the organization that are designed to meet some company objective. This course discusses how jobs are designed and what managers can do to ensure their workers are effective at executing their job.
Making a Hiring Decision
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Selection is the process of gathering information about job applicants to decide which one should be offered the job. The first selection devices that let job applicants interact with hiring managers are the application form and résumés. Many companies use the information in these documents to conduct background screenings and reference checks to identify the best applicants. Several different types of selection tests are also used to further identify the top candidates for a job.
Making Ethical Decisions
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Every ethical dilemma is unique, requiring managers to make sound decisions in order to “do the right thing”. This course discusses how managers can make ethical decisions. 
Manager's Guide to Performance Appraisals
Type: Professional Development Course
Course Hours: 1.5
Self-Study
Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and keeping beds full, they also have many duties related to staff performance management. Facility leaders should consistently manage their staff member’s performance throughout the year, coaching away undesired behaviors and recognizing and rewarding desired behaviors. This ongoing cycle of perfo
Managing Diversity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managing diversity is one of the hardest challenges any manager can face. The purpose of a diversity program is to create a positive workplace where no one feels they are at an advantaged or disadvantaged; they are usually built around one of three management methods: the discrimination and fairness paradigm, the access and legitimacy paradigm, or the learning and effectiveness paradigm. Besides these paradigms, companies also use training programs and other practices to manage diversity.
Managing Inventory
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Regardless of the type of operation being managed, chances are that a company needs to keep supplies on hand that allows operations management to occur. Inventory is the amount and number of raw materials, parts, and finished products that an organization has in its possession at any given time. Four kinds of inventory are kept by companies: raw materials, component parts, work-in-process inventories, and finished goods.
Managing Operations
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. The management of service operations and product operations is quite different. A key assumption in the service industry is that success depends on how well its employees deliver their services to customers. Manufacturing operations can be classified according to the amount of processing or assembly that occurs after a customer order is received.
Managing Productivity and Quality
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Operations management is the process of managing the daily production of goods and services, a key part of a manager's job. Organizations depend on both the quality of its products and services and on productivity. Productivity is a measure of performance that indicates how many inputs it takes to create an output, and is measured as either partial productivity or multi-factor productivity.
Motivating Employees with Equity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Equity theory states that employees are more motivated to work when they feel that they are being treated fairly. There are three components of equity theory: inputs, outcomes, and referents. Workers internally use an equity theory ratio that compares their own inputs and outcomes to a referent’s inputs and outcomes to determine if there is a perceived inequity.
One-On-One Communications
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Communication is the process of transmitting information from one person or place to another. Coaching and counseling are two kinds of one-on-one communications regularly executed in the workplace. Sometimes messages are poorly communicated simply because they are delivered using the wrong communication medium, which is the method used to deliver a message.
Organization-Wide Communication
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Although managing one-on-one communication is important, managers must also know how to communicate effectively with a larger number of people throughout the organization. Electronic communications make it easier for managers to communicate with people throughout the organization and to get their message out. Organization-wide communication also means finding ways to hear what people throughout the organization are thinking and feeling.
Organizational Processes
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Besides negotiating organizational structures, today’s manager needs to understand how to use various organizational processes to achieve results. This course discusses how companies can be organized, internally and externally, to ensure a more effective organizational process
Performance Appraisals
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The performance appraisal is a tool used by managers to assess employee work performance. Effective performance appraisals are not treated as a formality or routine, but are rather viewed as a systematic, formal approach to assess an individual’s job performance. After writing an appraisal, managers should deliver it to their employees in a way that recognizes the worker’s efforts towards reaching company goals while offering advice to help the worker do even better in the future.
Planning
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Planning and decision making are the two main things that managers do. Planning is choosing a goal and developing a method or strategy to achieve the goal that was set. There are both benefits and pitfalls to having a business plan. If done right, a good plan brings about tremendous increases in individual and organizational performance. This course discusses the managerial planning process. 
Primary Methods of Control
Type: Professional Development Course
Course Hours: 1
Self-Study
Control is the organizational process that creates standards towards achieving company goals, compares the actual company performance to the standards, and then takes action to correct deviation from the standards to restore performance. Bureaucratic control is top-down control where managers influence employee behaviors by rewarding or punishing them. Objective control is the use of observable measures to assess work performance and influence behavior.
An Overview of Project Management
Type: Professional Development Course
Course Hours: 1
Self-Study
Project management is the planning, organizing, directing, and controlling of company resources in the short-term with the purpose of completing specific goals. While there are a number of available methods, careful consideration should always be given to the "big picture" project objectives, timeline, cost, and the roles and responsibilities of participants and stakeholders.
Pros and Cons of Working in Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Work Teams are made up of several individuals who have different but complementary skills, and who hold themselves mutually accountable for working towards a common purpose. Companies are taking a team approach because it has been shown that teamwork leads to happier customers, improved work quality, faster and better product development, higher job satisfaction, and better decision making.
Recruiting the Right Workers
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Before work can be completed, managers need to ensure they have the right people to do the job. Recruiting is the process of identifying a group of qualified job applicants for a given organizational position. Before a manager can begin recruiting to fill an open position, they need to fully understand the position to be filled by completing a job analysis and writing a job description.
Reinforcement Theory and Motivation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Reinforcement theory states that a worker’s behavior is based on the consequences for their behavior, with behaviors reinforced by positive consequences happening more often and behaviors reinforced by negative consequences happen less often. Reinforcement can be positive, negative, punitive, or lead to behavior extinction.
Situational Approaches to Leadership
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Situational leadership theories view leadership as a process, with leaders and followers filling roles within the organization. Contingency theory states that, in order to maximize work group performance, leaders must be matched to the right leadership situation. Path-goal theory states that leaders can increase subordinate satisfaction and performance by clarifying and clearing the paths to goals and by increasing the number and kinds of rewards available for goal attainment.
Social Responsibility
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Companies can have a social responsibility that goes beyond simply being profitable, and managers should be aware of those responsibilities. This course discusses some theories on management’s social responsibilities.
Strategic Importance of Information
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Information is organized data that can influence one's decisions, choices, and behaviors. Organizations need to have effective information technology systems and successful information management, so that managers have the knowledge they need to make good business decisions.
The Basics of Employee Motivation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Motivation is the set of individual forces that initiate, direct, and cause individuals to persist in their efforts to accomplish a goal or task. When individuals think of worker motivation, they tend to believe that giving more effort and working harder naturally leads to better job performance; it is more complicated than that, as performance is impacted by other factors unrelated to motivation.
The Communication Process
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Communication is the process of transmitting information from one person or place to another. Some of it occurs via a formal communication channel that is the official channel that carries organizationally approved messages and information. Other messages are transferred through the grapevine, which is the transmission of messages from employee to employee outside of formal communication channels. Managers frequently use one-on-one communications as the couch and counsel their workers.
The External Environment
Type: Professional Development Course
Course Hours: 0.5
Self-Study
External Environments are those events and forces outside an organization that could possibly affect or influence the organization; not all external factors are equal as some are more complex than others. The abundance or scarcity of a resource in the environment can have an impact on companies. Organizations operate within an external environment that managers need to understand and react to. This course discusses those external environmental factors. 
The Internal Environment
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Organizations have many internal environmental factors that can impact company performance, so managers need to be aware of them. This course discusses those internal factors, and shows how managers assess and respond to them.
Origins and Evolution of Management
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Many seeds of today’s management practices are found throughout history. This course discusses some of the major theories that have led to today’s management practices.
Train the Trainer: Training Skills
Type: Professional Development Course
Course Hours: 1
Self-Study
Training provides a setting for adults to acquire new knowledge, skills, and behaviors with a focus on vocational and practical competencies.
Train the Trainer: Training Tactics
Type: Professional Development Course
Course Hours: 1
Self-Study
Training includes acquiring new knowledge, skills, and behaviors while focusing on vocational and practical competencies. Training can be led by trainers who develop and carry out training daily or by subject matter experts brought in to train on specific topics and skills. Regardless of who conducts the training, trainers need to understand how to develop successful programs. This course discusses adult education, trainer competencies, and tactics for facilitating training effectively.
Training and Development
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Training occurs when companies provide employees the opportunity to develop the job-specific skills, experience, and knowledge they need to do their jobs or improve their performance. Instructional design is the practice of arranging media and content to help learners transfer knowledge in the most effective manner.  Managers consult on early stages of design, but are often key players when it comes time to train their workers.
Transformational Leadership
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Transformational leadership is a leadership theory that states leaders act as change agents for organizations. They do this through a three-act process that takes both the organization and individuals from the past to the future. It also occurs in a terms of the technical, political, and cultural frameworks, with each framework being equally important to the organization.
Types of Innovation
Type: Professional Development Course
Course Hours: 0.5
Self-Study
There are several ways for companies to innovate, and each type of innovation is dependent on the environment where the organization operates. This course discusses different types of innovation and how managers should manage the various innovation streams.
Types of Teams
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Teams can be classified in a number of ways, with some teams being permanent work groups while others act on a short-term basis. Some believe that the key difference among the types of teams companies use is based on the amount of autonomy possessed by each team. Teams can be categorized along an autonomy continuum based on how autonomous they are in their actions.
What Do Managers Do?
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Managers serve specific roles within an organization, which may differ depending on the level of management they fill. This course will discuss the various levels of management and the roles those managers play. 
What is Management?
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Management is a part of every company and organization. This course will define management and describe the four principles of management. 
What to Control
Type: Professional Development Course
Course Hours: 0.5
Self-Study
Control is the organizational process that creates standards towards achieving company goals, compares the actual company performance to the standards, and then takes action to correct deviation from the standards to restore performance.
Why Management Matters
Type: Professional Development Course
Course Hours: 0.5
Self-Study
No company will succeed for very long without both good management and good people. Companies that invest in their people will create a long-lasting competitive advantage that is really difficult for others to copy. But even poorly run companies can turn things around by adopting a sound management style and by ensuring managers have the right skillset. This course discusses why organizations need good management.
Workplace Diversity
Type: Professional Development Course
Course Hours: 0.5
Self-Study
The United States workforce is evolving, as national demographic trends change. Affirmative Action programs were created to force companies to stop discriminating against groups of people. Diversity programs are very different, in that they are voluntary efforts companies undertake to have a variety of demographic, cultural, and personal differences within their organizations.