Category "Management & Leadership"

  • ITL15 Leading Change

    As the saying goes, the only guarantee in life is change. The Theory of Evolution says that living organisms must adapt to environmental change if it is to survive as a species; it is no different for organizations.
  • ITL14 Team Effectiveness

    Leadership theories often focus on the leader’s perspective: what they do, how they behave, the traits they exhibit, and so on. But the leaders, themselves, are only one part of the organizational leadership process.  Leaders typically work in teams.
  • ITL13 Team Leadership

    Leadership has generally been portrayed in early theories from a one-dimensional, vertical perspective, with the leader at the top and followers below. This course will examine the most horizontal structure of teams, which are designed as collaborative and egalitarian.
  • ITL12 Crisis Leadership

    Individuals and organizations sometimes face emergency events that harm people, cost money, and may even threaten the very existence of the organization or its members; we call this a crisis. Strategic leaders play a key role in planning for crisis events by looking ahead to foresee the likelihood that a specific threat will impact their organization, and then they take steps to either prevent or mitigate the threat before it occurs.  This course discusses how leaders handle crises. 
  • ITL11 Leadership and Politics

    Leaders rely on both influence and power to get others to accept and execute their vision, mission, and strategies.  Influence is one’s ability to impact or redirect the opinions, behaviors, and actions of other people. Power is just the future potential to influence someone, and it is derived from the organization or from within the individual them self.  One way to develop positional and personal power is through politics.  Once power is obtained, leaders must decide which influencing tactics they should use.  This course discusses leadership as it relates to politics and power.
  • ITL10 Strategic Leadership

    We will examine how an organization moves forward effectively with the idea of strategy—which some would argue actually precipitates culture.
  • ITL09 Leading Diversity

    In this course, we focus on organizational culture and how leaders lead diversity within it.
  • ITL07 Organizational Culture

    Leadership does not occur in a vacuum; it’s a team sport.  This means that, for leadership to occur, it requires the efforts of other people.  When two or more people get together to do something or to meet some objective, we say that they are organized.  If leadership is an activity people engage in, organizations are the place where they do the activity.  Organizations take many forms, exist in many sizes, and work towards many different goals.  The one thing they have in common, though, is that they all have a unique culture.  This course discussed the role that leadership plays to shape
  • ITL06 Ethical Leadership Course

    While traditional leadership theories are still in use today, newer approaches have focused increasingly on leaders’ actions and behavior, particularly those of dynamic leaders who are able to effect mass change. This course discusses ethical leadership.
  • Manager's Guide to Performance Appraisals

    Managers, administrators, and supervisors in healthcare facilities have many tasks to juggle every day. Besides running the facility, building a strong care team, providing patient and client care, and keeping beds full, they also have many duties related to staff performance management. Facility leaders should consistently manage their staff member’s performance throughout the year, coaching away undesired behaviors and recognizing and rewarding desired behaviors. This ongoing cycle of performance management is then documented and used to give staff members their formal performance evaluat

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